When your frame reaches the end of its 4G free period, you will receive an email 30 days prior to the renewal, the email will prompt you to renew.
Follow the instructions on the email, click on the link and you will be guided to the renewal prompt.
If you choose to renew, the month’s following the renewal will be automatically debited each month with the payment information you provided until you cancel the subscription.
It is also possible to renew from the web interface by clicking on "Renew".
Please note that if you use WiFi, there is no need to pay for the 4G subscription.
It’s possible if you wait too long to renew after the initial 3 month trial period the SIM card could be deactivated. Renewing will reactivate it, but it may take up to 24 hours for reactivation.
How does the subscription work?
You can take out a subscription:
- monthly: 5,90€/month
- annual: 64,90€/year. Take advantage of a free month by subscribing to an annual subscription. You will have 12 months of 4G for the price of 11 months!
The subscription is automatically renewed and therefore automatically debited every month or every year. Subscriptions can be cancelled at any time without commitment.