What if I don’t have the video option on one of my frames? Emilie de Familink August 16, 2024 14:05 Updated The video option is only available for frames sold after the end of 2020. In doubt? Contact us! Related articles How do I sign up for a Video Subscription? How much does the Video Option cost? How does a Video Subscription work? How do I Access the Frame Settings? With which Mobile Operator does the Frame Work?