Technical support
How to use
- Start with Familink
- How do I send a Photo?
- How do I Send a Photo by Email?
- How do I resize a photo to fit the screen?
- Is there a mobile application?
- How do I Invite Someone to Share Photos on my Frame?
Familink Settings
Device connection
User account
- How do I create a Familink account?
- How do I Change my Familink Account Password?
- How do I Remove a User from the Familink Frame?
- How do I use My Referral Program Gifts?
- What to do in case of death?
- How do I get my sponsorship code?
Activation Code
Orders and Shipping
Frequently Asked Questions
- Do I have to buy a SIM card?
- Can we be several people to share photos on a frame?
- Is Wi-fi needed for the frame to work?
- Is there a Maximum Amount of Pictures We can Send?
- Is a subscription needed ?
- Is it necessary to have a smartphone to use Familink?
The Familink Magazine
- I have added a journal to my Familink account, but I want to link it to my frame. How do I do that?
- How do I activate my magazine kit?
- What is the magazine Kit? Who is it for?
- How to download a magazine in PDF format?
- How do I remove a photo from The Magazine?
- How many photos can I print in The Magazine?
Photo album
- How do I change the caption for a photo in my album?
- I started an album but it is not finished, how can I find it?
- What are the prices for the photo album?
- How do I select my photos to create an album?
- How many photos can I print in the photo album?
- What are the delivery times for a Familink album?